Refund policy
Last updated: October 11, 2026
Everything sold in this store is a digital download, delivered in full and immediately after checkout. Digital files cannot be returned, so orders are generally final.
That said, we stand behind what we sell. If something is wrong with your order, we will make it right.
When we will refund you
- The download link or the files are broken, corrupted, or will not open.
- You were charged twice for the same order.
- The files you received do not match the product description.
- You cannot access your files and we are unable to resolve it for you.
When we cannot refund you
- You changed your mind after downloading the files.
- You purchased the wrong planner by mistake — please contact us first, we can usually swap it for the one you wanted.
- The files do not work with software or devices that are not listed in the product description.
Our 30-day quality guarantee
Refund requests are accepted within 30 days of purchase.
Email support@lifemakeeasier.store with your order number and a short description of the problem. We reply within 1–2 business days. Approved refunds are returned to your original payment method, usually within 5–10 business days.
Nothing in this policy limits any rights you may have under applicable consumer law.